The concept of scalability is essential for every company that wishes to be featured and expand its actuation on the market. Applying scalability allows promoting a fast growth for your business, keeping the quality of its processes and services, without having a big increase in the costs for the organization. In this way, it is possible to respond more and more to the customer’s demands and augment the revenue.
As the demand for the company services grows, internal adaptations of the processes and resources are made necessary in order to satisfy it. That includes the use of new technologies, training and capacitation of personnel, among other needed factors in the search for a scalable business.
In this article, you will see 7 tips that will help you apply the scalability to the routine of your company. Keep up with us!
1. Get to know the company processes well
Along with the increasing number of collaborators and customers of the company, the amount of activities and internal processes grows proportionally. So, in order to reach a scalable business, it is necessary that its processes are well-defined and are currently working the best way possible so that problems are not spread during the expansion.
Besides, to grant them a good functioning, there is the need to identify and correct mistakes, in order to eliminate bottlenecks and optimize work. A practical example can be seen through the automation of tasks and simplification of procedures. Therefore, verify which are the processes and key-activities of the business and analyze the results recently obtained in these sectors, looking for improvement opportunities.
2. Do knowledge management
The knowledge management makes it possible to know what are the interesting professional abilities for the business and therefore must be stimulated on its collaborators, what will enable a better planning of the training offered. The idea is that there is an exchange of knowledge between the collaborators and the organization, promoting the generation of knowledge and the structuring of strategies.
Identify what is the important knowledge for the company and seek to transmit it for all the personnel, having the objective that they may apply it all while carrying on their duties. This knowledge can be information about the functioning of the processes, better ways of dealing with the customers and with the adopted technologies, among others.
3. Capacitate your collaborators
The success of your company directly depends on the performance of its collaborators. That is why it is important to invest in their capacitation, by elaborating on training programs and recommending them to take courses for professional updating. In that way, it will be possible to better prepare the personnel to evolve inside the company and take more strategic positions in the future, presenting new ideas and supporting the results analysis.
A relevant characteristic of a scalable business is the ease with which its processes can be taught and assimilated by the new collaborators. Therefore, do a planning on how to transfer the knowledge of the business processes in a clear way to workers and guide them on the ways to execute the duties correctly and improve its productivity.
4. Elaborate a plan for carrier succession
A plan for carrier succession is very important to motivate and better explore the potential of the company’s workers, properly value the good professionals and strengthen the partnership between the company and the collaborator. In this way, they will probably remain for a longer time in the company, making the teams more solid and experienced, what is crucial for obtaining better results.
Moreover, the plan will enable the collaborators to have a professional growth perspective inside the company, making them compromise more and more to work and have an incentive to continuously improve their performances.
5. Create a culture code for the company
The creation of an organizational culture will help the company to define values, strategies, intern regulations and objectives in an improved way, making sure it keeps its essence during the growth process. That is because the culture code will serve as a guide for the professionals’ performance, who must act according to the principals of the company.
Another advantage of the creation of a culture code is the greatest ease to attract new collaborators that have ideas that are in accordance with the company’s ideas. When the employee has access to the values of the company and identifies with them, he/she is able to better adapt to the business routine and will make an effort in order to direct it to the right path.
In addition to that, the code is important to orient the work of the human resources team, which may take this content into consideration when identifying the best profiles to be hired as new collaborators.
6. Invest in cloud computing solutions
With the advance of cloud computing, it is possible to store the business data externally in a safe way, in robust servers kept by specialized companies for providing this type of service. As for the scalability, a great advantage of that is the fact that company data can be accessed on any devices connected to the internet, what facilitates, for instance, the remote work.
The hiring of cloud resources is very flexible since you will be able to get a processing capacity and data storage that is bigger, according to the organization needs, avoiding unnecessary expenses with infrastructure.
Besides, by using cloud computing solutions it will be possible to reduce the costs with the maintenance of internal servers and avoid overcharging your IT team, that might be free to help the company with strategic matters.
7. Make use of business management tools
With the expansion of the business it may be more difficult to manage all the processes, thus, the search for alternatives that would help to solve this problem becomes necessary. One of the best ways to do so is by improving the internal communication among sectors, making sure that the processes occur in an automatized way whenever possible.
In this case, a business management software can help a lot, as it will allow a better control over the important information of the business and will ease the execution of duties, optimizing the collaborators’ work. It will avoid reworks and mistakes during the processes, enabling the personnel to devote their time to activities that really matter.
In case you don’t have an available internal IT team to dedicate exclusively to the creation of the system and are willing to avoid unnecessary expenses, you can opt for a service of software development outsourcing and get one that is made specifically for your organization.
By following the tips that have been presented here, you will be able to easily apply scalability to your company and make it become more flexible. Thus, it will be possible to boost the growth of your business without having to make great investments for that, besides being able to reach a higher level of satisfaction coming from both the customers and the collaborators.
Do you want to know more about the subject? So grasp the opportunity and also read this other article about the importance of the integration of sectors to business management.